Refund policy

Saffron is a food product. For hygiene and food-safety reasons we cannot accept returns of opened products, or of unopened products returned because of a change of mind.

We will replace your item or refund you in full if your order arrives damaged or tampered with, you received the wrong product or size, or items are missing.

How to report a problem: contact us within 48 hours of delivery on WhatsApp +91 91035 06365 or at zarifsaffron@gmail.com with your order number and photos of the package and product. An unboxing video helps us resolve claims faster. Please keep the product and packaging until the claim is resolved.

Refunds are issued to the original payment method and usually reach your account within 5–7 business days of processing, depending on your bank.

Orders can be cancelled free of charge before dispatch. Full details: zarifkesar.com/pages/refund-policy and zarifkesar.com/pages/cancellation-policy.